Privacy policy
Last updated: 29/05/2026
1. Data collected
We collect the information necessary for the service to function: last name, first name, email, date of birth, phone number (optional).
2. Use of data
Your data is used to:
- Manage your user account
- Process bookings and payments
- Enable communication between users
- Send service-related notifications
3. Data sharing
Your data is only shared between users involved in a transaction. We do not sell your data to third parties.
4. Security
We implement technical and organisational security measures to protect your personal data.
5. Your rights
In accordance with GDPR, you have the right to access, correct and delete your data. Contact us at contact@kiloride.com.
6. Cookies
We use technical cookies essential for the service to work (session, CSRF token).
7. Legal basis for processing
Your data is processed on the basis of service contract execution, legal obligations, your consent when required, and our legitimate interest in platform security.
8. Data retention
Data is kept for the period necessary to manage the account and transactions, then archived or deleted according to applicable legal retention periods.
9. Transfers and processors
Some data may be processed by technical providers (hosting, email, payment, SMS) solely to deliver the service, under confidentiality and security obligations.
10. Policy updates
This policy may be updated to reflect legal or technical changes. The update date shown on this page is authoritative.
11. Message moderation access
For security, fraud prevention, and customer support, conversations exchanged on KiloRide can be accessed by authorized administrators and support agents. Access is restricted, logged, and used only for these purposes.